Operational Excellence for Insurance Professionals - Module 1

Operational Excellence for Insurance Professionals - Module 1


Language: English

Publisher: LOMA


The insurance industry is in the midst of fundamental changes in technology, products and markets, and customer expectations. LOMA 335—Operational Excellence for Insurance Professionals presents the business conditions and risks unique to the life insurance industry and helps you understand how to maximize value from company operations. 

Learn the fundamentals for managing insurance company operations. Module 1 introduces you to insurance company stakeholders, the four functions of management, as well as strategies for creating a strategically aligned organization in a changing operating environment. You’ll also learn about leading and motivating people individually, as well as in groups. 

  • Chapter 1: The Insurance Company and Operations Management
  • Chapter 2: Aligning Operations with Corporate Strategies
  • Chapter 3: Creating a Culture of Excellence