Operational Excellence for Insurance Professionals - Module 2

Operational Excellence for Insurance Professionals - Module 2

LOMA

Language: English

Publisher: LOMA

Description:

The insurance industry is in the midst of fundamental changes in technology, products and markets, and customer expectations. LOMA 335—Operational Excellence for Insurance Professionals presents the business conditions and risks unique to the life insurance industry and helps you understand how to maximize value from company operations. 

Discover tools and techniques for improving insurance operations management. In Module 2, you’ll learn process and project management techniques and see how they are applied in fictional insurance companies. You’ll also learn approaches for measuring and managing quality in insurance company operations.

  • Chapter 4: Business Process Excellence
  • Chapter 5: Project Management
  • Chapter 6: Quality Management